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Personnel Policies and Procedures Manual
 
Practice Operation and Management
 
bullet $450 - Personnel Policies and Procedures Manual
bullet $450 - Medical Office Operation Policies and Procedures

Personnel Policies and Procedures Manual

SOLVE YOUR PERSONNEL PROBLEMS
AVOID WRONGFUL TERMINATION SUITS

Developed by:
PRACTICE & LIABILITY CONSULTANTS who work with physicians in consultation to solve existing personnel problems brought about by failure to have established personnel policies...and Attorneys who are experts in labor law through defense and plaintiff litigation, and who have hospital and medical group personnel management experience.

Learn from both collaborators’ experience!!!

This manual was developed to avert common pitfalls many physicians face in day-to-day management of staff in the medical office. PRACTICE AND LIABILITY CONSULTANTS and The Williams Group collaborated to develop a complete, easy to understand and ready to implement guide to establish effective personnel policies in the medical office.

WHY A WRITTEN PERSONNEL MANUAL IS NEEDED

This manual offers a complete personnel management guide for the physician office. In today's litigious environment, it is imperative that physicians and office managers know current personnel management principles and legal issues to avoid costly lawsuits. The average wrongful termination suit award is approximately $500,000. Most physicians have NO insurance which cover lawsuits of this nature.

Having a personnel manual can reduce the physician stress level in personnel management. In our consultation work, most physicians report they are:

  • Unable to develop written personnel policies.
  • Unprepared to manage day-to-day personnel problems.
  • Unaware of legal requirements.

One of the most common complaints heard by management consultants from staff is a lack of fairness and consistency in applying vacations, raises, time off and other personnel issues in the medical office. This leads to decreased morale and performance.

Having a comprehensive, easy to understand, personnel policies and procedure manual clarifies the doctor’s expectations of the staff member right from the beginning, and avoids misconceptions and miscommunication which breeds discontent on both sides.

AN OUNCE OF PERSONNEL POLICY PREVENTION IS WORTH A POUND OF LITIGATION CURE!!
BENEFITS YOU WILL RECEIVE BY PURCHASING THE DEVELOPED MANUAL

  • Help in Avoiding Lawsuits
  • Reduction in Physician Stress in Personnel Management Decisions
  • Motivated Staff - Higher Productivity and Performance
  • Tips on Recruiting and Retention of Staff
  • Savings of Time and Expense in Development Costs

Developing your own manual requires experience in personnel law and management theories, together with applicability in today's medical business environment. It could take 100-200 HOURS OR MORE of your time or your office manager's time to research and write a personnel policy manual. What is 100 hours of your time worth?

CONTENTS
Sample Forms Shown In Italics

HIRING PROCESS

  • Description of Pre-Hiring Documents Application for Employment
  • Reference Check
  • Interviewing Guide
  • At Will Employment Agreement
  • Offer/Acceptance Letter
  • Employee Information Record
  • Orientation
  • Orientation checklist

EMPLOYMENT

  • Equal Opportunity
  • AIDS
  • Harassment
  • Verification for Employment
  • Minors
  • Employee Records and Files
  • Authority to Release Information
  • Employee Information Record
  • Request to Inspect Personnel File
  • Definitions of Employee Status
  • Introductory Period
  • Performance Evaluation
  • New Employee Performance Review
  • Employee Performance Review

HOURS OF WORK AND ATTENDANCE

  • Office Hours
  • Break Periods
  • Time Card
  • Time Report
  • Attendance Standards
  • Annual Attendance Record

BENEFITS

  • Eligibility
  • Health Insurance
  • Liability Insurance
  • Life Insurance
  • Beneficiary Designation
  • Long Term Disability Insurance Retirement
  • Worker's Compensation Insurance
  • State Disability
  • Paid Holidays
  • Paid Vacation
  • Sick Leave
  • Paid Time Off
  • Voting Time
  • Annual Benefits Record
  • Short/Long Term Leave of Absence (Without Pay)
  • Request for Authorized Time Off
  • Educational Benefits
  • Travel Reimbursement
  • Expense Report

STANDARDS OF CONDUCT

  • Relationship with Patients
  • Confidentiality
  • Appearance
  • Solicitation and Distribution of Literature Personal Telephone Calls

CORRECTIVE ACTION

  • Counseling
  • Verbal Warning
  • Written Warning
  • Suspension
  • Discharge
  • Employee Counseling Memo
  • Record of Verbal Warning
  • Written Warning

WAGE AND SALARY ADMINISTRATION

  • Pay
  • Job Description
  • Job Classification questionnaire
  • Position Summary Form
  • Pay Period
  • Pay Advances
  • Overtime
  • Payroll Deductions
  • Annual Earnings Record

HEALTH AND SAFETY

  • Physical Examination
  • Safety Rules
  • Fires and Emergencies
  • Accidents
  • Accident Report
  • Work Related Illness and Injury
  • Return to Work Form
  • Smoking
  • Alcohol and Drug Abuse

COMMUNICATIONS

  • Bulletin Board
  • Bulletin Board Display
  • Staff Meetings
  • Complaint Procedure

ENDING THE EMPLOYMENT RELATIONSHIP

  • Involuntary Termination
  • Predismissal Check List
  • Voluntary Termination
  • Insurance Continuation
  • Employee Separation Clearance Check List
  • Exit Interview
  • Exit Interview Form


 
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